CALLManager Pro v7.0

Call Accounting Software and Data Management

 

 

RMS Telecommunications is proud to announce the release of CALLManager Pro v7.0.

 

CALLManager Pro v7.0 is a complete call accounting software and telecommunications product offering both call monitoring and computer (data) monitoring.  Telecom expenses have proven to account for a vast majority of business cost.  CALLManager Pro v7.0 now gives employers the ability to track employee computer use (as well as phone use) to determine employee productivity throughout the course of the day.  Some of the new product features include:

 

  • MS SQL database offering more stability and reliability

  • Unlimited workstation installations

  • More reporting options including the customization of canned reports as well as an Ad-hoc Report Builder

  • Remote call logging viewer which enables a user to browse the call data from any machine

  • New Network Monitoring tools which enable employers to now monitor computer use and/or abuse

  • Built in alarms which may be customized by the user and output to computer, user, printer, file, e-mail and/or text message

  • Automatic Call Distribution (ACD) integration

  • Ticker tape for ACD monitoring (viewed internally and/or externally)

  • ACD Alarms (both visual and audible) and ACD reporting available

  • Today screen with live charts and graphs to show call activity

  • New Microsoft Outlook appearance which offers familiarity and ease of use

  • Auto detection of extensions, trunks, account codes, users and computers

  • Web reporting

  • Billing functions including customer and sales staff tracking

  • Voice recording integration with Versadial Voice Recording

 

 

For an Overview of CALLManager Pro v7.0, click on the highlighted link.  For detailed information on several of the new features, please select one of the links below:

 

         Order Now

 

 

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