RMS
Telecommunications' goal is to provide superior, cutting edge products at an
economical price. To achieve this goal, RMS Telecommunications strives to provide
all software free of application defects installed on your hardware within 30
days (the period of the temporary license) or we will refund the purchase
price.
All sales include a 30 day free support and maintenance
trial period to ensure that the software is working as expected. Once
the software has been installed, it is the customer's responsibility to
monitor the software program and inform RMS Telecomms of any issues that
arise within the allotted time frame.
After the initial trial period has expired, customers
may purchase an Annual Maintenance and Support contract for ongoing help
desk assistance and other product benefits. To view the benefits of an
Annual Maintenance and Support contract, please visit our
Support Page.
Note: Refunds
do NOT apply where the customer's network environment (PC) prevents the software
applications from performing correctly. It is the customer's
responsibility to have a network environment suitable for the installation of any
RMS Telecomms software. It is also the customer's responsibility to
have any needed hardware or cables connected and tested of faults prior to
the installation of RMS Telecomms software.
To help us
meet our goals, we welcome your feedback. We recommend that you contact us
with any concerns or questions immediately so we may rectify any issues that
may arise. To contact RMS Telecomms, please navigate to the
Contact
Us page of this website and complete our Contact page. If you are a
registered customer or dealer, return to the Home page to login to your web
page.
Return to Home Page
New Dealers...
For new
Dealer inquiries, please go to the New Dealer Information page for more
information about this site and the products and services provided by RMS
Telecommunications.
New Dealer Information Page
